Orders App gives every order a tracking link you can send to your customer, so they can follow their order's status themselves. Here's how to share it.
Copy the Tracking Link
From your Orders dashboard, tap the order you want to share. Tap the ••• menu at the top right of the order screen, tap Share Tracking Link.
Send the link to your customer
Share the link through your customer's chat. They'll get a message like "Track your order #CA0007" with a link they can tap.
What customer sees
When they open the link, they'll see a simple tracking page with your store name, the order number, its current status, and their order details.
Was this article helpful?
Still need help?
Contact us